State Farm® Insurance Agent Phil McDonald
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lindsay Cox
October 30, 2026
"Brice has been so helpful educating me on what life insurance plans are, their importance, and which plans could potentially work for me!"
Misty Nally
October 29, 2026
"Elizabeth has been awesome she got me insurance for my Jeep, contents of my home and 10,000 life insurance for less than what I was paying for vehicle insurance with Geico"
Pam Baker
October 27, 2026
"Elizabeth was very helpful and quite kind. She quoted auto and home policies for me. I am now a State Farm customer!"
"Pam, thank you for trusting us with your insurance! I'm glad Elizabeth was able to help you through the process and make things easy. We appreciate the opportunity to earn your business and look forward to taking care of you!"
Ashley Hubbard
October 19, 2026
"I have had State Farm for years and been nothing but pleased! Today I spoke with Elizabeth and when I tell you she was amazing, I mean nothing less! I felt like I was talking to a family member! We added my husband's truck as well as renters insurance and still saved money!! You literally cant go wrong with State Farm I will always sing their praise!"
"Hi Ashley,
Thank you for your loyalty and for sharing your experience! Elizabeth will be thrilled to hear your kind words, and it's fantastic to know you saved money while adding your husband's truck and renters insurance. We truly value your trust in our agency and look forward to continuing to serve your insurance needs.
Best regards,
Phil McDonald - State Farm Insurance Agent"
Ashley Lewis
October 9, 2026
"Josh spurlock was my agent and he did amazing. Good communication,friendly and was knowledgeable and helped with my needs. 👏"
"Hi Ashley,
Thank you for sharing your experience with Josh Spurlock! It's great to hear that his communication and knowledge met your needs. We appreciate your trust in our agency.
Phil McDonald - State Farm Insurance Agent"
Adrieonia France
October 7, 2026
"Elizabeth was so kind to me and extremely helpful. She explained everything in a way I could understand and done everything she could to help me. I’m so grateful for her support. I could not recommend her enough!"
"Hi Adrieonia,
Thank you for sharing your experience with Elizabeth! It's wonderful to hear how she made everything clear and provided such great support. Your recommendation means a lot to us.
Best regards,
Phil McDonald - State Farm Insurance Agent"
Kimberly Cox
October 7, 2026
"Elizabeth was awesome. She got me a super affordable quote for not only car insurance but renters insurance. Super easy to communicate with and friendly. 10/10."
"Thanks, Kimberly! Elizabeth will be thrilled to hear your feedback. We're so glad she could help you find affordable car and renters insurance. If you need anything else, feel free to reach out."
J S
October 7, 2026
"Shopping for home and auto insurance coverage is one of the necessary things in life that I just hate to do. State Farm/Phil McDonald’s office( and staff)made the process a stress free experience. Joshua(staff) prepared my home and auto quotes to match what I currently have from a major insurer and gave me the time to compare the policy prices and small coverage differences against my current insurer and two other companies. I was pleasantly surprised that State Farm one year home coverage and 6 month auto policy would have a combined savings of $1,273 over my current policy with a different insurer!!! This made the switch to State Farm/Phil McDonald a no-brainer for me!!🙂"
"Hi J S,
Thank you for sharing your experience with us! It's great to hear that Joshua was able to make your home and auto insurance shopping stress-free and help you save $1,273. We're thrilled to have you with State Farm and Phil McDonald's office. 😊"
Stephanie Malone
September 19, 2026
"Josh was very helpful and professional. He explained my life insurance in a way I wasn't able to take in and remember, all my previous times, updating my insurance. I would recommend anyone to see him."
"Hi Stephanie, thank you for sharing your experience with Josh! It's great to hear he was able to explain your life insurance clearly and professionally. We appreciate your recommendation and look forward to assisting you with any future insurance needs. "
Earl Harris
September 17, 2026
"I would just like to say it’s been a long time since have been to a business that treated me so nice . Even on the phone when I called to come in and get a quote on auto insurance and home Owners Insurance. The lady’s in the office were very courteous and helpful. I could tell right away that this is where I wanted to do business and that they wanted my business. Josh went out of his way to get the coverage I wanted. He took the time to listen to what I wanted and got me a great deal . Give him a raise, He is very professional. I am very excited to have you as my Insurance company and will be recommending you to everyone. Thank you for your service ."
"Earl, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Phil McDonald and Team "
Donovan Wyatt
September 10, 2026
"10/10"
"Donovan, thank you for the amazing review! Our London insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Phil McDonald, your State Farm Agent "
Keith Earley
August 28, 2026
"Elizabeth is the best. As well as the entire staff at the Phil McDonald State Farm. They always go above and beyond."
"Thank you, Keith, for your kind words about Elizabeth and our team at Phil McDonald State Farm. We're delighted to hear that our staff consistently goes above and beyond to meet your needs. If there's anything more we can do to assist with your insurance coverage, please don't hesitate to reach out."
Quinton Powers
August 25, 2026
"Josh was a pleasure to work with. He explained all of my options throughly and answered any questions I had. He was able to get me the coverage I wanted at a great price. He made the entire process a pain free experience. I would highly recommend him, and this agency, to anyone looking for not only a great price, but for employees who care and go the extra mile."
"Thank you for your recommendation, Quinton! It's great to hear that Josh provided you with thorough explanations and helped you find the coverage you wanted at a great price. We're delighted that your experience was smooth and that our team could go the extra mile for you. If you ever have more questions or need assistance with your insurance needs, feel free to reach out."
Jennifer Adams
August 24, 2026
"Amy is extraordinary!! She was very knowledgeable and amiable. I definitely recommend her and State Farm!"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Dylan Meade
August 21, 2026
"I had an amazing experience working with Tracy Mays at State Farm! She was incredibly helpful and answered all of my questions right away. Insurance can be confusing, but Tracy made everything clear and smooth. Highly recommend working with her!"
"Thank you for the 5-star review, Dylan! We’re proud to serve the London community and truly appreciate your support. "
DL Douglas
August 20, 2026
"Josh made it so easy for me and I am grateful for his help"
"Thank you for your feedback, DL Douglas! We're delighted to hear that Josh made the process easy for you. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
Lily Harris
August 19, 2026
"Phil McDonald has been so nice and helpful. He made the process super easy so I didn’t have to worry about anything. I recommend him to anyone looking for renters insurance."
"Hi Lily, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in London. If you ever need help, we are just a phone call away! - Your State Farm Agent, Phil McDonald "
Collin Reeser
August 19, 2026
"Elizabeth was fantastic"
"Wow, thank you for the 5-star review, Collin! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Ashley Thomas
August 14, 2026
"John helped me get the coverage I needed with the price I can finally have a breath of relief with. Thank you so much State Farm! I look forward to being a long time loyal customer."
"Ashley, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Chris Benge
August 14, 2026
"Amy was amazing!"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Fenley Brock
August 10, 2026
"Amy at the London Kentucky branch helped me out a lot with my insurance she also very nice and friendly helpful Thanks a lot Amy"
"Thank you so much for the 5-star rating, Fenley! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Phil McDonald "
erin bundy
August 5, 2026
"I have had insurance with State Farm for years and they have always treated me so good. Anytime I need anything I know they are just a phone call away no matter when.. what.. or where! Elizabeth always takes care of me and such a timely manner. Just great customer service and so friendly."
"Hi Erin, we truly appreciate your loyalty over the years! Knowing you can count on us—any time, any place—is exactly what we strive for. Elizabeth will be so happy to hear your kind words. Thanks for trusting us with your insurance needs! - Phil "
Sharon Collins
August 4, 2026
"I had a great experience on July 27 with an agent named Josh, he was so nice,had a great personality, and always smiling,and all the while giving me a great rate on my insurance.highly recommend. Thank you Josh."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Melainee Smith
August 4, 2026
"Amy is a representative at State Farm and she always goes above and beyond to assist me with any questions or concerns about my insurance needs… Thank You for always providing information to me/helping me to understand…"
"Thank you so much for the 5 stars, Melainee! We truly appreciate your feedback and are always happy to help whenever you need us. "
Tom Botkins
August 4, 2026
"Josh Spurlock will get it done for you. He’s very knowledgeable and professional. He will do his absolute best to meet your needs no matter what type of insurance you need. I never thought I’d leave USAA since I’m a veteran, but Josh made that happen. I’m glad I did too. State Farm and Josh Spurlock is the way to go!"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "