State Farm® Insurance Agent Phil McDonald
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Earl Harris
September 17, 2026
5
out of
5
rating by Earl Harris
"I would just like to say it’s been a long time since have been to a business that treated me so nice . Even on the phone when I called to come in and get a quote on auto insurance and home Owners Insurance. The lady’s in the office were very courteous and helpful. I could tell right away that this is where I wanted to do business and that they wanted my business. Josh went out of his way to get the coverage I wanted. He took the time to listen to what I wanted and got me a great deal . Give him a raise, He is very professional. I am very excited to have you as my Insurance company and will be recommending you to everyone. Thank you for your service ."
Donovan Wyatt
September 10, 2026
5
out of
5
rating by Donovan Wyatt
"10/10"
We responded:
"Donovan, thank you for the amazing review! Our London insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Phil McDonald, your State Farm Agent "
Keith Earley
August 28, 2026
5
out of
5
rating by Keith Earley
"Elizabeth is the best. As well as the entire staff at the Phil McDonald State Farm. They always go above and beyond."
We responded:
"Thank you, Keith, for your kind words about Elizabeth and our team at Phil McDonald State Farm. We're delighted to hear that our staff consistently goes above and beyond to meet your needs. If there's anything more we can do to assist with your insurance coverage, please don't hesitate to reach out."
Quinton Powers
August 25, 2026
5
out of
5
rating by Quinton Powers
"Josh was a pleasure to work with. He explained all of my options throughly and answered any questions I had. He was able to get me the coverage I wanted at a great price. He made the entire process a pain free experience. I would highly recommend him, and this agency, to anyone looking for not only a great price, but for employees who care and go the extra mile."
We responded:
"Thank you for your recommendation, Quinton! It's great to hear that Josh provided you with thorough explanations and helped you find the coverage you wanted at a great price. We're delighted that your experience was smooth and that our team could go the extra mile for you. If you ever have more questions or need assistance with your insurance needs, feel free to reach out."
Jennifer Adams
August 24, 2026
5
out of
5
rating by Jennifer Adams
"Amy is extraordinary!! She was very knowledgeable and amiable. I definitely recommend her and State Farm!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Dylan Meade
August 21, 2026
5
out of
5
rating by Dylan Meade
"I had an amazing experience working with Tracy Mays at State Farm! She was incredibly helpful and answered all of my questions right away. Insurance can be confusing, but Tracy made everything clear and smooth. Highly recommend working with her!"
We responded:
"Thank you for the 5-star review, Dylan! We’re proud to serve the London community and truly appreciate your support. "
DL Douglas
August 20, 2026
5
out of
5
rating by DL Douglas
"Josh made it so easy for me and I am grateful for his help"
We responded:
"Thank you for your feedback, DL Douglas! We're delighted to hear that Josh made the process easy for you. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
Lily Harris
August 19, 2026
5
out of
5
rating by Lily Harris
"Phil McDonald has been so nice and helpful. He made the process super easy so I didn’t have to worry about anything. I recommend him to anyone looking for renters insurance."
We responded:
"Hi Lily, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in London. If you ever need help, we are just a phone call away! - Your State Farm Agent, Phil McDonald "
Collin Reeser
August 19, 2026
5
out of
5
rating by Collin Reeser
"Elizabeth was fantastic"
We responded:
"Wow, thank you for the 5-star review, Collin! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Ashley Thomas
August 14, 2026
5
out of
5
rating by Ashley Thomas
"John helped me get the coverage I needed with the price I can finally have a breath of relief with. Thank you so much State Farm! I look forward to being a long time loyal customer."
We responded:
"Ashley, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Chris Benge
August 14, 2026
5
out of
5
rating by Chris Benge
"Amy was amazing!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Fenley Brock
August 10, 2026
5
out of
5
rating by Fenley Brock
"Amy at the London Kentucky branch helped me out a lot with my insurance she also very nice and friendly helpful Thanks a lot Amy"
We responded:
"Thank you so much for the 5-star rating, Fenley! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Phil McDonald "
erin bundy
August 5, 2026
5
out of
5
rating by erin bundy
"I have had insurance with State Farm for years and they have always treated me so good. Anytime I need anything I know they are just a phone call away no matter when.. what.. or where! Elizabeth always takes care of me and such a timely manner. Just great customer service and so friendly."
We responded:
"Hi Erin, we truly appreciate your loyalty over the years! Knowing you can count on us—any time, any place—is exactly what we strive for. Elizabeth will be so happy to hear your kind words. Thanks for trusting us with your insurance needs! - Phil "
Sharon Collins
August 4, 2026
5
out of
5
rating by Sharon Collins
"I had a great experience on July 27 with an agent named Josh, he was so nice,had a great personality, and always smiling,and all the while giving me a great rate on my insurance.highly recommend. Thank you Josh."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Melainee Smith
August 4, 2026
5
out of
5
rating by Melainee Smith
"Amy is a representative at State Farm and she always goes above and beyond to assist me with any questions or concerns about my insurance needs… Thank You for always providing information to me/helping me to understand…"
We responded:
"Thank you so much for the 5 stars, Melainee! We truly appreciate your feedback and are always happy to help whenever you need us. "
Tom Botkins
August 4, 2026
5
out of
5
rating by Tom Botkins
"Josh Spurlock will get it done for you. He’s very knowledgeable and professional. He will do his absolute best to meet your needs no matter what type of insurance you need. I never thought I’d leave USAA since I’m a veteran, but Josh made that happen. I’m glad I did too. State Farm and Josh Spurlock is the way to go!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Roger Webb
August 4, 2026
5
out of
5
rating by Roger Webb
"Our agent is the best she is there every time we need anything or need to ask anything she is the best"
We responded:
"Thank you for the 5-star review of Phil McDonald’s team - we really appreciate your kind words! "
Denise Abraham
July 28, 2026
5
out of
5
rating by Denise Abraham
"Benjamin’s very informative regarding what options are available to provide the best coverage for our home and auto insurance."
We responded:
"Thank you so much for the 5 stars, Denise! We truly appreciate your feedback and are always happy to help whenever you need us. "
Michael Charles
July 24, 2026
5
out of
5
rating by Michael Charles
"Excellent agent. Great office to work on your insurance needs."
We responded:
"Thank you so much for the 5-star rating, Michael! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Phil McDonald "
Ashley Milward
July 23, 2026
5
out of
5
rating by Ashley Milward
"Amy is my representative and she is amazing always willing to answer my question and if she's not sure she always finds out for me."
We responded:
"Thank you so much for your wonderful feedback of us here at Phil McDonald’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Phil McDonald’s Insurance Team "
Matt Belcher
July 20, 2026
5
out of
5
rating by Matt Belcher
"Had a great experience this morning with Mr. Josh Spurlock! He saved me money on my insurance and all while keeping the kindest customer service attitude you could ever ask for. Highly recommend."
We responded:
"Matt, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our London insurance team is always here and happy to help. "
Earl Moses
July 15, 2026
5
out of
5
rating by Earl Moses
"Liz was a pleasure to work with! She made the whole process so quick and simple."
We responded:
"Hi Earl, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in London. If you ever need help, we are just a phone call away! - Your State Farm Agent, Phil McDonald "
Daisy Price
July 6, 2026
5
out of
5
rating by Daisy Price
"Amy Price was the absolute sweetest. She worked hard to help me find the policy to best suit my family’s needs and wants. She was a joy to work with."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Phil McDonald’s Team. "
charles johnson
July 1, 2026
5
out of
5
rating by charles johnson
"Awesome place and awesome staff they treat us like their own family unbeatable prices, and very easy to file a claim You matter to them they will treat you right."
We responded:
"Thank you so much for your heartfelt words of kindness. We do strive to treat you like we would want to be treated. We appreciate you and your business."
Merle Watkins
June 29, 2026
5
out of
5
rating by Merle Watkins
"Elizabeth at statefarm is awesome always helping with all my insurance spot on 100%"
We responded:
"We are grateful for your 5-star review, Merle! Thanks for taking a moment to share your positive rating of State Farm Agent Phil McDonald’s Team here in London . "