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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cassie Hudson

June 12, 2026

5  out of  5
rating by Cassie Hudson
"Great service and excellent prices!"
We responded:
"Thank you so much for the 5-stars, Cassie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Phil McDonald’s Team anytime."
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Kali Miles

June 11, 2026

5  out of  5
rating by Kali Miles
"Best prices in the area! Very helpful!"
We responded:
"Wow, thank you for the 5-star review, Kali! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Zachery White

June 9, 2026

5  out of  5
rating by Zachery White
"Awesome to work with super cheap rates"
We responded:
"Thank you so much for the 5-star rating, Zachery! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Anita Ponds

June 9, 2026

5  out of  5
rating by Anita Ponds
"After doing my research and multiple hours on the phone and Internet State Farm is by far the best insurance company for my home and auto! They beat the other companies hand down on price, coverage and deductible! Like a good neighbor State Farm is there, so true!!

Thank you Elizabeth!"
We responded:
"We appreciate your review, Anita. We are so happy that you had such a wonderful experience with State Farm Agent Phil McDonald’s Team here in London ! "
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Taylor Barton

June 8, 2026

5  out of  5
rating by Taylor Barton
"Josh is amazing at what he does. Always so friendly, helpful, and consistent."
We responded:
"Thank you for taking the time to leave such a great review, Taylor. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Dennis Walling

June 4, 2026

5  out of  5
rating by Dennis Walling
"Saved me 100$ a month. And was able to help me with renters insurance."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Phil McDonald’s Team! We deeply appreciate your kind words here in London . "
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Joey Browning

May 29, 2026

5  out of  5
rating by Joey Browning
"Josh was excellent, he saved me 150 dollars per month, answered all my questions, was very knowledgeable, and was very pleasant to work with. Thanks for the great experience!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Phil McDonald’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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brooke hensley

May 28, 2026

5  out of  5
rating by brooke hensley
"great customer service"
We responded:
"Thank you for the fantastic review, brooke! We are always here to help with your insurance needs here in London . "
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Amanda

May 20, 2026

5  out of  5
rating by Amanda
"Amy Price at State Farm is hands down the best insurance agent I’ve ever worked with. She goes above and beyond to make sure you fully understand your coverage and always takes the time to answer every question with patience and professionalism. Amy truly cares about her customers and will go any distance to make sure you receive the coverage and customer service you deserve. It’s rare to find someone so dedicated, dependable, and genuinely kind. If you’re looking for someone who will treat you like family and always put your needs first, I highly recommend Amy Price at State Farm!"
We responded:
"Amanda, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Phil McDonald’s Team here in our London office. "
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James Chaffin

May 20, 2026

5  out of  5
rating by James Chaffin
"Elizabeth saved me 300+ dollars a month on my auto insurance. I you are looking for insurance and want somebody that will go the extra mile to help you then Elizabeth is your girl."
We responded:
"Thank you so much for the 5-star rating, James! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Matt Jones

May 12, 2026

5  out of  5
rating by Matt Jones
"Tracy was very helpful. Recommend this office over any other in the area."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Phil McDonald’s Team here in London . "
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John Goforth

April 28, 2026

5  out of  5
rating by John Goforth
"Amy was wonderful to deal with. Best experience I've had with an insurance company."
We responded:
"Thank you so much for the 5-stars, John! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Phil McDonald’s Team anytime."
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Montlee Wickline

April 28, 2026

5  out of  5
rating by Montlee Wickline
"I am the owner of Wickline Homes and I have been dealing with Amy Price for builders risk insurance. Amy has done a phenomenal job. She has been very quick and easy to work with. She has worked with me for multiple houses got me quotes back in a timely manner and called me repeatedly for questions to make sure that we had things right. Love her attention to Detail and her great personality."
We responded:
"Montlee, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Phil McDonald’s Team is just a call or email away!"
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Tammy Medlock

April 14, 2026

5  out of  5
rating by Tammy Medlock
"Excellent customer service. Elizabeth is the best!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Phil McDonald’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in London ."
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Amanda Binder

April 14, 2026

5  out of  5
rating by Amanda Binder
"Elizabeth has been so helpful in arranging a new policy on our car & keeping me updated on an older policy the past few weeks. I love the text feature as a way to communicate. Super helpful for busy people!!"
We responded:
"Thanks so much for the fantastic rating, Amanda! We are so glad you had a positive experience with us here on State Farm Agent Phil McDonald’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kenneth Eversole

April 13, 2026

5  out of  5
rating by Kenneth Eversole
"Love it great place"
We responded:
"Thank you for the fantastic review, Kenneth! We are always here to help with your insurance needs here in London . "
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Dana Powers

April 6, 2026

5  out of  5
rating by Dana Powers
"I have been with this office for over 20 years. Excellent team to work with and the customer service is the best. I’ve never had a bad experience."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Phil McDonald’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in London ."
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Stephanie Salyers

April 3, 2026

5  out of  5
rating by Stephanie Salyers
"Really helpful in my time of crisis I appreciate you all so much and the worker was great I was really pleased with my service"
We responded:
"Thank you so much for the 5-stars, Stephanie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Phil McDonald’s Team anytime."
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Chelsie Estep

April 3, 2026

5  out of  5
rating by Chelsie Estep
"Very helpful, and made my experience go very smoothly, I would recommend to anyone!"
We responded:
"Thank you for taking the time to leave such a great review, Chelsie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jacob House

April 2, 2026

5  out of  5
rating by Jacob House
"I had been with State Farm for years, until a Kia recall skyrocketed rates and forced us to go elsewhere. Since I left a little over a year ago Elizabeth has been monitoring rates till they come back down. Elizabeth made the process of coming back very simple and convenient, we are thankful she went above and beyond to bring us back!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in London to know that you had such a wonderful experience with us here on State Farm Agent Phil McDonald’s Team."
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Crystal Hoskins

March 24, 2026

5  out of  5
rating by Crystal Hoskins
"We have been with State Farm for years and have always been pleased. I just started a new policy and had the pleasure of working with Cheyenne this time. She is very knowledgeable and friendly. I definitely recommend her!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Chloe Hatcher

March 9, 2026

5  out of  5
rating by Chloe Hatcher
"I was able to set up my auto insurance with ease. The service was great & I would recommend!"
We responded:
"Thank you for taking the time to leave such a great review, Chloe. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jason Bowman

March 6, 2026

5  out of  5
rating by Jason Bowman
"Had a great experience purchasing a life insurance policy with State Farm. The agent was very helpful and answered all my questions."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jessica Walters

March 6, 2026

5  out of  5
rating by Jessica Walters
"Very friendly, understanding. Absolutely went above and beyond to make sure that all our needs was meet."
We responded:
"Thanks so much for the amazing review, Jessica! We really appreciate your support here in London . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Lindsey Logan

February 21, 2026

5  out of  5
rating by Lindsey Logan
"Josh was very polite, patient, and helpful. I would highly recommend him and State Farm to anyone."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Phil McDonald’s Team. "