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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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erin bundy

August 5, 2026

5  out of  5
rating by erin bundy
"I have had insurance with State Farm for years and they have always treated me so good. Anytime I need anything I know they are just a phone call away no matter when.. what.. or where! Elizabeth always takes care of me and such a timely manner. Just great customer service and so friendly."
We responded:
"Hi Erin, we truly appreciate your loyalty over the years! Knowing you can count on us—any time, any place—is exactly what we strive for. Elizabeth will be so happy to hear your kind words. Thanks for trusting us with your insurance needs! - Phil "
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Sharon Collins

August 4, 2026

5  out of  5
rating by Sharon Collins
"I had a great experience on July 27 with an agent named Josh, he was so nice,had a great personality, and always smiling,and all the while giving me a great rate on my insurance.highly recommend. Thank you Josh."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Melainee Smith

August 4, 2026

5  out of  5
rating by Melainee Smith
"Amy is a representative at State Farm and she always goes above and beyond to assist me with any questions or concerns about my insurance needs… Thank You for always providing information to me/helping me to understand…"
We responded:
"Thank you so much for the 5 stars, Melainee! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Tom Botkins

August 4, 2026

5  out of  5
rating by Tom Botkins
"Josh Spurlock will get it done for you. He’s very knowledgeable and professional. He will do his absolute best to meet your needs no matter what type of insurance you need. I never thought I’d leave USAA since I’m a veteran, but Josh made that happen. I’m glad I did too. State Farm and Josh Spurlock is the way to go!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Roger Webb

August 4, 2026

5  out of  5
rating by Roger Webb
"Our agent is the best she is there every time we need anything or need to ask anything she is the best"
We responded:
"Thank you for the 5-star review of Phil McDonald’s team - we really appreciate your kind words! "
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Denise Abraham

July 28, 2026

5  out of  5
rating by Denise Abraham
"Benjamin’s very informative regarding what options are available to provide the best coverage for our home and auto insurance."
We responded:
"Thank you so much for the 5 stars, Denise! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Michael Charles

July 24, 2026

5  out of  5
rating by Michael Charles
"Excellent agent. Great office to work on your insurance needs."
We responded:
"Thank you so much for the 5-star rating, Michael! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Phil McDonald "
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Ashley Milward

July 23, 2026

5  out of  5
rating by Ashley Milward
"Amy is my representative and she is amazing always willing to answer my question and if she's not sure she always finds out for me."
We responded:
"Thank you so much for your wonderful feedback of us here at Phil McDonald’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Phil McDonald’s Insurance Team "
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Matt Belcher

July 20, 2026

5  out of  5
rating by Matt Belcher
"Had a great experience this morning with Mr. Josh Spurlock! He saved me money on my insurance and all while keeping the kindest customer service attitude you could ever ask for. Highly recommend."
We responded:
"Matt, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our London insurance team is always here and happy to help. "
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Earl Moses

July 15, 2026

5  out of  5
rating by Earl Moses
"Liz was a pleasure to work with! She made the whole process so quick and simple."
We responded:
"Hi Earl, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in London.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Phil McDonald "
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Daisy Price

July 6, 2026

5  out of  5
rating by Daisy Price
"Amy Price was the absolute sweetest. She worked hard to help me find the policy to best suit my family’s needs and wants. She was a joy to work with."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Phil McDonald’s Team. "
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charles johnson

July 1, 2026

5  out of  5
rating by charles johnson
"Awesome place and awesome staff they treat us like their own family unbeatable prices, and very easy to file a claim You matter to them they will treat you right."
We responded:
"Thank you so much for your heartfelt words of kindness. We do strive to treat you like we would want to be treated. We appreciate you and your business."
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Merle Watkins

June 29, 2026

5  out of  5
rating by Merle Watkins
"Elizabeth at statefarm is awesome always helping with all my insurance spot on 100%"
We responded:
"We are grateful for your 5-star review, Merle! Thanks for taking a moment to share your positive rating of State Farm Agent Phil McDonald’s Team here in London . "
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Ashley Asher

June 26, 2026

5  out of  5
rating by Ashley Asher
"My teenage son and I had a great experience. Amy our agent was super helpful and knowledgeable. She worked hard on finding us the perfect plan that supported our needs. I would recommend her all day for everybody to go see."
We responded:
"Ashley, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Joshua Esarey

June 26, 2026

5  out of  5
rating by Joshua Esarey
"Treated very well and like a friend."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Phil McDonald’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Cassie Hudson

June 12, 2026

5  out of  5
rating by Cassie Hudson
"Great service and excellent prices!"
We responded:
"Thank you so much for the 5-stars, Cassie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Phil McDonald’s Team anytime."
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Kali Miles

June 11, 2026

5  out of  5
rating by Kali Miles
"Best prices in the area! Very helpful!"
We responded:
"Wow, thank you for the 5-star review, Kali! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Zachery White

June 9, 2026

5  out of  5
rating by Zachery White
"Awesome to work with super cheap rates"
We responded:
"Thank you so much for the 5-star rating, Zachery! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Anita Ponds

June 9, 2026

5  out of  5
rating by Anita Ponds
"After doing my research and multiple hours on the phone and Internet State Farm is by far the best insurance company for my home and auto! They beat the other companies hand down on price, coverage and deductible! Like a good neighbor State Farm is there, so true!!

Thank you Elizabeth!"
We responded:
"We appreciate your review, Anita. We are so happy that you had such a wonderful experience with State Farm Agent Phil McDonald’s Team here in London ! "
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Taylor Barton

June 8, 2026

5  out of  5
rating by Taylor Barton
"Josh is amazing at what he does. Always so friendly, helpful, and consistent."
We responded:
"Thank you for taking the time to leave such a great review, Taylor. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Dennis Walling

June 4, 2026

5  out of  5
rating by Dennis Walling
"Saved me 100$ a month. And was able to help me with renters insurance."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Phil McDonald’s Team! We deeply appreciate your kind words here in London . "
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Joey Browning

May 29, 2026

5  out of  5
rating by Joey Browning
"Josh was excellent, he saved me 150 dollars per month, answered all my questions, was very knowledgeable, and was very pleasant to work with. Thanks for the great experience!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Phil McDonald’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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brooke hensley

May 28, 2026

5  out of  5
rating by brooke hensley
"great customer service"
We responded:
"Thank you for the fantastic review, brooke! We are always here to help with your insurance needs here in London . "
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Amanda

May 20, 2026

5  out of  5
rating by Amanda
"Amy Price at State Farm is hands down the best insurance agent I’ve ever worked with. She goes above and beyond to make sure you fully understand your coverage and always takes the time to answer every question with patience and professionalism. Amy truly cares about her customers and will go any distance to make sure you receive the coverage and customer service you deserve. It’s rare to find someone so dedicated, dependable, and genuinely kind. If you’re looking for someone who will treat you like family and always put your needs first, I highly recommend Amy Price at State Farm!"
We responded:
"Amanda, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Phil McDonald’s Team here in our London office. "
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James Chaffin

May 20, 2026

5  out of  5
rating by James Chaffin
"Elizabeth saved me 300+ dollars a month on my auto insurance. I you are looking for insurance and want somebody that will go the extra mile to help you then Elizabeth is your girl."
We responded:
"Thank you so much for the 5-star rating, James! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "