State Farm® Insurance Agent Phil McDonald
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeannie Gains
December 6, 2025
"No matter what u go in for these ladies always are so friendly and accommodating."
Brenda Asher
December 5, 2025
"Elizabeth was extremely helpful and very patient with my insurance needs."
Isabella Bentley
December 5, 2025
"Josh helped me out and helped me save money on my monthly car insurance payment. Very helpful and nice."
Nicole Craft
December 4, 2025
"Elizabeth from State Farm is amazing and helped so much"
Jayce’s Gaming and Dirt bike channel
December 2, 2025
"ben at this state farm is the most respectful and honest person/ insurance agent i’ve met in a long time. helped me bundle and balance my insurance bill"
"We can’t thank you enough for the wonderful words! Ben is representative of the entire team at Phil McDonald insurance! Again, thank you. Phil"
Randy Armentrout
November 21, 2025
"We got hit with an ef-4 tornado Phil McDonald and his team walked us the way to get thru it as best you can. They really took care of us. State Farm also did us right. You need to have them on your side they care unlike other companies and agents my neighbors had."
"Bless you Randy and your family. A lot of people were devastated during this time and had very different needs. We appreciate your kind words and genuine support for our team! "
Maddy Saylor
November 13, 2025
"Josh at State Farm in London is fantastic! Wiling to go above and beyond for people even in the after hours. He’s also so friendly and helpful. I so appreciate him!"
"Thank you Maddy for taking the time to review our office and Josh! The entire team is a key player in our office and everyone on our team has the same work ethic and passion for your risk protection. Thank you so much for taking time to give us a review! Phil"
Blake Johnson
November 6, 2025
"Elizabeth has been great with providing information, for myself as a first home owner! Couldn’t ask for better assistance!"
"Since the opening of the office in August of 1998 we have been focusing on providing great information for every customer! Elizabeth started on this date with our office and leads our team to provide great customer experiences! Thank you for your review "
Audrea Lorman
November 5, 2025
"Josh at Phil McDonald’s is awesome! He made setting up my auto and home insurance super easy and stress-free. He’s friendly, honest, and really takes the time to help you understand everything. Highly recommend Josh if you want someone you can actually trust!"
Asher Timber LLC
October 30, 2025
"Josh was very efficient and got our insurance needs taken care of."
Rick
October 16, 2025
"Very good communication and excellent service from Elizabeth!! Thank you very much!!"
Drew Bingham
October 15, 2025
"I spoke with Josh, he was great truly cared about saving money and getting the most possible coverage for the lowest possible cost he literally tripled my home coverage and automobile coverage and ended up saving money! Highly recommend speaking with them to see if you can get a Josh deal!"
Zack Bowling
October 15, 2025
"Great experience... ask for Christy she's the best"
Tyler Sizemore
October 14, 2025
"I had a great experience working with Elizabeth at State Farm! She was professional, patient, and incredibly helpful in answering all my questions. She took the time to explain my options clearly and made sure I felt confident about my coverage. It’s rare to find someone who combines great customer service with genuine care - Elizabeth truly goes above and beyond for her clients. Highly recommend her to anyone looking for a knowledgeable and friendly insurance representative!"
Peiton Scarberry
October 13, 2025
"Cheyenne was amazing! She was very thorough and knowledgeable in the policies and benefits and did phenomenal work getting me the best coverage at the best price for me! I highly recommend her to anyone!"
Jenah Carr
October 13, 2025
"Cheyenne helped me tremendously and was so nice! Would recommend!"
Nancy Helton
October 9, 2025
"Elizabeth was outstanding, great experience."
Natasha Holder
October 8, 2025
"Josh helped me and was so efficient. He helped me save more money with more added benefits. Highly recommend!"
Brandy Jones
October 7, 2025
"I worked with Elizabeth for car insurance and other insurance quotes. She made the process simple and took time to explain all the details of the coverage. We purchased the insurance with just a quick phone call, which couldn't have been easier. She was very helpful and I appreciate the quick and easy process."
Chris
October 3, 2025
"Great place to do business. Very friendly and helpful."
Alexis Myers
October 1, 2025
"Cheyenne gave me the most amazing deal and really helped my stress levels. I've never had to get car insurance in a new state so after my move it was a great help to have her handle everything!"
Carla Kennett
September 25, 2025
"I dealt with Josh and he was wonderful. He is knowledgeable, kind and listened to all my concerns. He was never pushy and didn’t try to pressure me into coverage I did not want. Definitely five star customer service."
Ashleigh Dunn
September 23, 2025
"Phil is absolutely wonderful to work with. He is always willing to help and his team is amazing."
Colton Smith
September 19, 2025
"Really love the insurance and the people, they’re quick to help and really nice to talk to I recommend this insurance to everyone👍🏼"
Ryan Henderson
September 10, 2025
"Worked with Josh on a combo home/auto plan. He was very helpful and saved me some money! Can’t beat that!"