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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chloe Hatcher

March 9, 2026

5  out of  5
rating by Chloe Hatcher
"I was able to set up my auto insurance with ease. The service was great & I would recommend!"
We responded:
"Thank you for taking the time to leave such a great review, Chloe. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jason Bowman

March 6, 2026

5  out of  5
rating by Jason Bowman
"Had a great experience purchasing a life insurance policy with State Farm. The agent was very helpful and answered all my questions."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jessica Walters

March 6, 2026

5  out of  5
rating by Jessica Walters
"Very friendly, understanding. Absolutely went above and beyond to make sure that all our needs was meet."
We responded:
"Thanks so much for the amazing review, Jessica! We really appreciate your support here in London . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Lindsey Logan

February 21, 2026

5  out of  5
rating by Lindsey Logan
"Josh was very polite, patient, and helpful. I would highly recommend him and State Farm to anyone."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Phil McDonald’s Team. "
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Kelley Harvey

February 19, 2026

5  out of  5
rating by Kelley Harvey
"Very friendly great experience talking with Ben and he explained everything to where as I understood policies answered all my questions"
We responded:
"Thanks so much for the amazing review, Kelley! We really appreciate your support here in London . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Dillan Gambrel

February 19, 2026

5  out of  5
rating by Dillan Gambrel
"Josh Spurlock did a great job I ended up with better coverage with a cheaper premium. Told him I was wanting to save money for my budget he got me better coverage at the same time. Sat down together for several hours going over my options, even without an appointment. 3 autos, 2 Rzr’s, an rv and whole life policy that was a no brainer."
We responded:
"Thanks so much for the fantastic rating, Dillan! We are so glad you had a positive experience with us here on State Farm Agent Phil McDonald’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Bryan Bruner

February 16, 2026

5  out of  5
rating by Bryan Bruner
"The team at Phil McDonald State Farm always goes above and beyond expectations. They work with you to get the best coverage and the best price. Don’t hesitate to call them."
We responded:
"Thanks so much for the fantastic rating, Bryan! We are so glad you had a positive experience with us here on State Farm Agent Phil McDonald’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Mercedes Cheek Mosley

February 13, 2026

5  out of  5
rating by Mercedes Cheek Mosley
"Totally recommend she’s excellent"
We responded:
"Thank you so much for the 5-star rating, Mercedes! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Cj Powell

February 10, 2026

5  out of  5
rating by Cj Powell
"Very professional explained everything throughly and fast and easy!"
We responded:
"Cj, thank you for your wonderful review of State Farm Agent Phil McDonald’s Team! Cj, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Phil McDonald’s Team! "
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Dylan Merritt

February 9, 2026

5  out of  5
rating by Dylan Merritt
"Ben was very easy to work with and got me a great policy at a low rate in no time at all."
We responded:
"Thanks so much for the fantastic rating, Dylan! We are so glad you had a positive experience with us here on State Farm Agent Phil McDonald’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Russ Wheeler

February 5, 2026

5  out of  5
rating by Russ Wheeler
"Great"
We responded:
"Russ, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Sherri Baker

February 4, 2026

5  out of  5
rating by Sherri Baker
"Ben was absolutely amazing. Very patient and understanding. Explained all of my questions."
We responded:
"Sherri, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Phil McDonald’s Team is just a call or email away!"
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Tiffany Earley

January 29, 2026

5  out of  5
rating by Tiffany Earley
"Elizabeth was sweet and nice and helped me get better rates"
We responded:
"We appreciate your review, Tiffany. We are so happy that you had such a wonderful experience with State Farm Agent Phil McDonald’s Team here in London ! "
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Valerie Bolar

January 20, 2026

5  out of  5
rating by Valerie Bolar
"Elizabeth was great in assisting us with all of our insurance needs when we moved to Kentucky!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Phil McDonald’s Team here in London . "
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Cassie Foley Gentry

January 2, 2026

5  out of  5
rating by Cassie Foley Gentry
"Josh was the biggest help getting my insurance switched over."
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ashlie collins

December 31, 2025

5  out of  5
rating by ashlie collins
"It has been a pleasure working with Elizabeth. She was very professional and extremely helpful"
We responded:
"Thank you for trusting us with your insurance and financial services needs. If you need anything please let us know by texting or calling us at the office. Phil "
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Willie Arnold

December 24, 2025

5  out of  5
rating by Willie Arnold
"Very helpful and wonderful assistance! Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Christopher Setzer

December 19, 2025

5  out of  5
rating by Christopher Setzer
"Very attention to detail and thorough in our needs. And knowledge, they definitely work with you to find your needs and help fit within the budget we were striving to be around. Super kind. I highly recommend. Thank you."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rebecca Swift

December 18, 2025

5  out of  5
rating by Rebecca Swift
"Very helpful I would highly recommend to everyone I know"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tianna Roark

December 16, 2025

5  out of  5
rating by Tianna Roark
"Frankie was excellent to work with excellent customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Olivia Caudill

December 12, 2025

5  out of  5
rating by Olivia Caudill
"Frankie is ABSOLUTELY phenomenal, always so understanding, helpful, kind, and most of all professional. We are thankful for her and State Farm! If you need a calm understanding person to help you get a quote or just understand insurance, she’s your girl! Thanks again for everything Frankie."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jeannie Gains

December 6, 2025

5  out of  5
rating by Jeannie Gains
"No matter what u go in for these ladies always are so friendly and accommodating."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brenda Asher

December 5, 2025

5  out of  5
rating by Brenda Asher
"Elizabeth was extremely helpful and very patient with my insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Isabella Bentley

December 5, 2025

5  out of  5
rating by Isabella Bentley
"Josh helped me out and helped me save money on my monthly car insurance payment. Very helpful and nice."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nicole Craft

December 4, 2025

5  out of  5
rating by Nicole Craft
"Elizabeth from State Farm is amazing and helped so much"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"